Lisa Miller is a Lead Planner with Olsson, focusing on strategic communications for transportation technology. She is a versatile and experienced strategic communicator with more than 20 years of experience messaging complex transportation issues to diverse audiences. Her work focuses on transportation technology, traffic management, crisis communication, strategic communication, media relations, traffic incident management, and emergency management. Lisa loves building teams and sustaining career-long relationships through trust and quality deliverables. Lisa is a strategic communications professional with a deep understanding and awareness of the transportation system. She breaks down complex transportation principles and engineering logic for the traveling public and key stakeholders, like legislative audiences, elected officials, agency leadership, and the media. Her catch phrase is “if the traveling public doesn’t understand it or trust it, they won’t fund it and they won’t use it.” Lisa’s specialty is communicating for transportation technology initiatives like driverless cars, mileage-based user fees, crisis communications, traffic incident management, and traveler information. Lisa holds a B.A. in Communication from the University of Wisconsin – Milwaukee and a M.A. in Journalism and Mass Communication from South Dakota State University. She is a past president of the Utah Section Institute of Transportation Engineers and a past president of ITS Wisconsin.